i) the lead guest (i.e. the person who made the booking) will have access to the booking information about the others on that booking. If someone on the booking has previously given Oak Hall their details but some of this was not added when the most recent booking was made, this information may show on the current booking.
ii) the non-lead guests will only be able to see their own information plus the names of the other guests on the booking (first name as per passport, 'known as' name if applicable, and surname).
If you would prefer that this information was not available to the lead guest or others in your booking, please instead book as an individual.
You have the right to request a copy of the information that we hold about you. If you would like a copy of all of your personal information held by us, please write to us at: Oak Hall, Otford, Kent TN15 6XF enclosing a cheque for £10 to cover the administration of this service. As long as your postal address is the same as that on our records, we will send the information to you within 40 days of your request. If your postal address is different from that on our records, we may contact you for further information to verify that your request is genuine.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
We keep the details of holidays that you have booked for ten years for accounting and insurance purposes. If you have not contacted us in this time, we delete your information. In addition to this, you have the “right to be forgotten” whereby we will remove all personal information that we hold about you. To request this, please post, by registered mail, a photocopy of the details page of your passport (to prove you are removing your own information) along with your “right to be forgotten” request in writing to Oak Hall, Otford, Kent TN15 6XF. As long as your passport information matches the information you are requesting be removed, we will complete this within 30 days of your request and confirm by post, enclosing your passport copy. There is no charge for this service.
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We assume - as explained on the front page of our site - that a person's use of our site indicates that they are happy with this arrangement.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.