As the holidays are planned and published a year in advance, the details of the holiday, such as the
accommodation, or even the resort, may change. On these rare occasions we would always look to provide an
alternative of a similar standard.
Campsites, chalets and mountain centres:
In our campsites we provide tents that accommodate two or three people. Our meals are prepared in a central
cook tent, served for us to enjoy sitting around the marquee or in the fresh air - camp style with no tables.
The mountain centres/chalets are run by our own team. Clean and simple, there is a variety of rooms and
dormitories. Each morning, you have the opportunity to make a packed lunch.
A list of what to bring (e.g. airbed and sleeping bag for camping holidays) will be sent in the Detailed
Information document. Please bring a cycle helmet for our cycling holidays as we require everyone to wear one for safety reasons.
At these locations, our own teams
provide the catering and we
can offer a vegetarian option. The limitations of camp cooking, for example,
mean that we are limited in our ability to cater for food allergies and other
diets. Please contact us for more information.
Once or twice during your stay you will have the opportunity to help the cooks before and after the meal (e.g. washing up).
Please note that there is a no alcohol policy in our campsites, chalets and mountain centres.
The ability of different hotels to cater for dietary requirements can vary. Please contact us for more details.
Swimming pools and other facilities may not always be open due to maintenance or seasonal closure. There
can be a range of rooms at a hotel within our group's allocation (i.e. the size of room, decoration, equipment,
views etc may be different).
For events at Otford Manor (Kent), if you have a particular allergy, we will endeavour to incorporate this in to the menu. Due to the nature of our kitchen, and the high volume of homemade food produced, we cannot guarantee that our dishes do not contain traces of allergen ingredients. We will do our best to avoid any cross contamination but please be aware that multiple allergen ingredients are used in our kitchens. For manufactured items used in our dishes, while we adhere to their labelling, we cannot guarantee that there are no traces of allergens.
Room or tent sharing:
For all types of accommodation, there is the opportunity to share a room with
others. The Oak Hall office will place you into a shared room with others of the same gender and where
possible, a similar age to you. If you are coming with friends or family, please indicate this at the time of
booking and you will be accommodated with them wherever possible. Please note that mixed accommodation
is only available for married couples or families.